In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, Importadora Exportadora Malba S.A. de C.V., a Mexican mercantile company, domiciled at Andador Guayabitos street number 1, Fovissste neighborhood 1ª. Etapa, in Tepic, Nayarit, telephone (33) 1197 4584, is responsible for collecting your personal data, the use that is given to them and their protection, likewise, we inform you that your data, which currently or in The future may appear in our databases, they will be processed and/or used by our affiliated companies and/or subsidiaries, which are distributed in the Mexican Republic and/or those third parties that, due to the nature of their work or functions, have the need to process and/or use your personal data in order to comply with those obligations derived from the legal relationship between you as the owner of the personal data and the aforementioned companies and individuals.
Your personal information will be used for the following purposes:
Provide the services and products that you have requested from our company;
Inform you about changes in the same or new products or services that are related to the contracted or acquired by the client;
To comply with obligations contracted with our clients.
To comply with the purposes, objectives and reciprocal obligations of the contract for the provision of funeral services signed by you.
In order to provide the excellent service you deserve, we need to obtain the following personal data, considered non-sensitive by the Federal Law on Protection of Personal Data Held by Private Parties:
1.-Name; 2. Address; 3. Telephone; 4. Email; 5. Marital status; and 6.Name of the beneficiary of the contracted service.
For the purposes indicated in this privacy notice, we can collect your personal data in different ways:
- When you provide them to us directly through our vendors;
- When you visit our website or use our online services;
- When they are provided to us by you by telephone; and,
- When we obtain information through other sources that are permitted by law.
However, it should be noted that the information provided by you by any means will only be used for the specific purposes indicated in this privacy notice.
Importer Exporter Malba S.A. de C.V., will transfer your personal information only to its affiliated companies and/or subsidiaries and/or those third parties that help it, with the following purposes:
- Provide the services and products that you have requested from our company;
- Inform you about changes in the same or new products or services that are related to the contracted or acquired by the client;
- To comply with obligations contracted with our clients.
- To comply with the purposes, objectives and reciprocal obligations of the contract for the provision of funeral services signed by you.
We, under no circumstances, make transfers of your personal data to third parties that have no direct relationship with our company and its purpose.
You can revoke your consent to stop receiving promotions, offers and advertising regarding products and services by calling the company’s telephone numbers, or by going personally with the personnel in charge of handling your personal data to the offices of the responsible company.
You have the right through the procedures that we have implemented to access your personal data that we possess and the details of the treatment thereof, as well as to rectify them in case they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, are being used for non-consensual purposes or the contractual or service relationship has ended, or oppose their treatment for specific purposes ( ARCO Rights).
The process to exercise your ARCO rights will be through a written, signed request addressed to the director of the Personal Data Department, which must be scanned and sent to the email contacto@importadoramalba.com, which must contain the following information:
- The name, address and signature of the holder of the funeral services contract, as well as an email account to receive the response (if the holder omits the address or mentions his email to contact him, the request will be considered as not received).
- The clear and precise description of the personal data with respect to which the owner seeks to exercise any of the rights and which of these he intends to execute, as well as the reason that originated the request.
You must insert as an attachment to the email, in addition to your duly signed claim document, the following information:
- The documents that prove your identity or the personality of your representative (voter’s credential, passport, professional license and, where appropriate, ample and sufficient power of attorney), in order for the company to verify that it is the owner of the rights that are they intend to exercise.
- Where appropriate, other elements or documents that facilitate the location of personal data, such as the contract for the provision of respective funeral services.
If your request is unclear, erroneous or incomplete, additional information will be requested to meet your request within 5 business days of receiving it.
In case of omitting this request from the company to provide additional data in the following 10 business days, counted from being notified via email, the request will be considered as not submitted.
The response that the company will issue, once the claim is accepted, will be notified via email within 20 business days of receipt of the request.
The exercise of your ARCO rights can be done at any time and completely free of charge.
We reserve the right to make modifications or updates to this privacy notice at any time, to attend to new legislation or jurisprudence, internal policies, new requirements for the provision or offering of our services or products and market practices.
These modifications will be available to the public at our offices and on the website: www.importadoramalba.com